
BUSINESS SUPPORT
Improving the efficiency of your business, one process at a time
A dynamic approach to closing the gap between where you are now to where you want to be.
Are you feeling overwhelmed by the behind-the-scenes processes of your business?
I will help you create a simpler, more organised, and stress-free business!
MY APPROACH
The way I work with your business is very much based on you.

Hi, I’m Emma Shergold – nice to meet you!
When I work with your business, I will initially assess how things are currently running and look for areas where procedures can be improved.
This could involve simplifying processes, automating your systems, or helping you to work more effectively.
The way you currently do things
I am very much of the opinion that adapting processes and tasks you are already doing is easier to implement for both of us.
It’s highly unlikely that everything you currently do is either inefficient or not as you like it, so why change it.
Instead, I will understand your business, review the way things are done and identify areas of improvement.
Any challenges you are having
This will usually be the first area we look at, at least as a starting point. My ultimate goal is to make your life easier by tackling the things that are causing you the most stress and worry.
As with many areas of business, one thing leads into another. Therefore, it may be more efficient to address an earlier process before overcoming the main challenge, but understanding these in the first instance is my first priority.
Your goals and ideas for your business
I could come in and give you a standard set of operating procedures that you can follow, but the chance of them aligning with your business is quite low.
That’s why it’s important for me to understand where you see your business going and any plans you have for expansion.
Processes are regularly reviewed and updated as businesses and technology develops, so anything we put in place now may well change in the longer term, but it’s also important to have systems in place to accommodate more medium term goals.
WHO I WORK WITH
Whether we can work together is definitely more important than what kind of business person you are, however, I am passionate about working with with:
- Neurodivergent People
- Sole Traders
- Small Business Owners
- Sole Directors
SKILLS AND EXPERIENCE
Although the vast majority of my skills are transferrable across different industries, I have specific experience and interest in working with:
- Construction Managers
- Sport & Exercise Professionals
- Event Planners
- Mental Health & Wellbeing Practitioners
ABOUT ME
Whether you are looking for someone to help you start your own business, review your existing business processes and procedures, provide more regular or ongoing support, or require more temporary assistance, then I love nothing more than solving a problem and helping other people to succeed.
Over the last 25 years, I have accumulated experience in almost every aspect of back-office administration and management.
I have worked with company directors, other virtual assistants and business owners to undertake and improve processes across a variety of different areas of business management functions.
I have worked in several different industries, learning and transferring skills quickly in any given situation.
So, if you are in need of some additional support, or would like to improve your own efficiency, or that of your business, then I’d love to hear how I can help you.
READY TO GET STARTED?
If you are interested in any of my services, or would like to find out how we can work together, please complete my Work With Me form. You will then be directed to book a discovery call where we can discuss your business needs in more detail.
Alternatively, if you would like to know more about how I can help you and your business, you can send me a message or email [email protected].