BOOKKEEPING
Services include:
- Raise and issue sales invoices with relevant reminder emails
- Enter purchase invoices / bills into accounting software
- Reconcile transactions against relevant invoices and bills
EMAIL MANAGEMENT
Services include:
- Ensuring a timely response to your email enquiries
- Creating email categories so you know which ones to prioritise
- Manging folders and filing so you know where your emails are
EVENT SUPPORT
Services include:
- Coordinating tasks and progress in line with event deadlines
- Email scheduling and marketing to ensure your delegates are kept informed
- Manging booking links and social media posts
CRM/DATABASE MANAGEMENT
Services include:
- Ensuring your contacts are kept up to date with useful data
- Updating opportunity pipelines and providing regular reports
- Managing assigned tasks to ensure deadlines are met and followed up
EMAIL MARKETING & AUTOMATIONS
Services include:
- Manage your email marketing with regular newsletters
- Create lead magnets and sales funnels with associated email sequences
- Create email automations from sign up forms and events
WEBSITE
MAINTENANCE
Services include:
- Creating new pages with links, forms and buttons
- Updating and maintaining current website content
- Blog post writing, editing, proofreading and scheduling
MY APPROACH
The way I work with your business is very much based on you.
Hi, I’m Emma Shergold – nice to meet you!
When I work with your business, I will initially assess how things are currently running and look for areas where procedures can be improved.
This could involve simplifying processes, automating your systems, or helping you to work more effectively.
The way you currently do things
I am very much of the opinion that adapting processes and tasks you are already doing is easier to implement for both of us.
It’s highly unlikely that everything you currently do is either inefficient or not as you like it, so why change it.
Instead, I will understand your business, review the way things are done and identify areas of improvement.
Any challenges you are having
This will usually be the first area we look at, at least as a starting point. My ultimate goal is to make your life easier by tackling the things that are causing you the most stress and worry.
As with many areas of business, one thing leads into another. Therefore, it may be more efficient to address an earlier process before overcoming the main challenge, but understanding these in the first instance is my first priority.
Your goals and ideas for your business
I could come in and give you a standard set of operating procedures that you can follow, but the chance of them aligning with your business is quite low.
That’s why it’s important for me to understand where you see your business going and any plans you have for expansion.
Processes are regularly reviewed and updated as businesses and technology develops, so anything we put in place now may well change in the longer term, but it’s also important to have systems in place to accommodate more medium term goals.
Pricing
Your initial consultation is a free discovery call via Teams to help us decide if we will work well together.
Prices are then based and quoted on the services you need and the contract you want.
VA Packages
- Bookkeeping starts at £80 a month for up to 20 lines and one account.
- Email Marketing starts at £160 for one email campaign and automated email sequence.
- Email Management starts at £425 a month to check emails once a day.
- Retained hours start from £400 a month for a minimum of 10 hours a month.
- Quotes for ad-hoc or project work from £40 per hour.
- CRM Management may require an initial set-up and then ongoing management.
- Website Maintenance may require initial page creation and then ongoing management
- Event Support may be a one-off project, seasonal events, or ongoing coordination.
- Power Hour is £120.
Packages are invoiced at the beginning of each month, in advance of the work being done. All payments are to be made for in full before work is commenced.
Ad-hoc and project work is invoiced at the end of each month, or on completion of the work, whichever comes first.
WHO I WORK WITH
Whether we can work together is definitely more important than what kind of business person you are, however, I am passionate about working with with:
- Neurodivergent People
- Sole Traders
- Small Business Owners
- Sole Directors
SKILLS AND EXPERIENCE
Although the vast majority of my skills are transferrable across different industries, I have specific experience and interest in working with:
- Construction Managers
- Sport & Exercise Professionals
- Event Planners
- Mental Health & Wellbeing Practitioners
ABOUT ME
Whether you are looking for someone to help you start your own business, review your existing business processes and procedures, provide more regular or ongoing support, or require more temporary assistance, then I love nothing more than solving a problem and helping other people to succeed.
Over the last 25 years, I have accumulated experience in almost every aspect of back-office administration and management of running a business.
I have worked with company directors, other virtual assistants and business owners to undertake and improve processes across a variety of different areas of business functions.
I have worked in several different industries, learning and transferring skills quickly in any given situation.
So, if you are in need of some additional support, or would like to improve the efficiency of your business, or the way you work, then I’d love to hear how I can help you.
READY TO GET STARTED?
If you are interested in any of my services, or would like to find out how we can work together, please complete my Work With Me form. You will then be directed to book a discovery call where we can discuss your business needs in more detail.
Alternatively, if you would like to know more about how I can help you and your business, you can email [email protected].